1. Delivery Time

• In-Stock Items: 4–7 working days
• By Order Items: 2–5 weeks depending on supplier & customs

2. Shipping Fees

Shipping is Free across Egypt unless stated otherwise.

3. COD (Cash on Delivery)

COD is available for most orders except:

• High-value items above shipping company limits
• Special-order items
  A deposit may be required.

4. Tracking

Once your order is shipped, you will receive a tracking number.

5. Delays

Delays may occur due to customs, shipping company issues, or weather.
We will always follow up with the courier for you.

6. Incorrect Address

If the address is wrong or incomplete, reshipping charges may apply.